Shipping Policy
Hollibops Shipping Information
At Hollibops, we’re proud to offer FREE shipping on all orders, making it easier for you to enjoy magical and creative moments with your loved ones!
Order Processing Times
We process and dispatch orders within 1–3 business days after they are placed. Once your order is handed to the shipping carrier, it is considered dispatched and on its way to your address. During peak times and holidays, processing may take up to 7 business days. Estimated Shipping Times
Delivery times depend on your location and start once the package has been dispatched. Below are estimated shipping times based on your country:🌍 **[Insert Country Name]**: **[Estimated Time Frame]**
Please note that shipping carriers may experience delays during peak seasons or holidays, which could affect delivery timelines. For worldwide shipments, customs processing could also extend delivery times beyond the estimated timeframe.
### **Order Changes and Accurate Shipping Details**
To ensure timely delivery, please double-check that your shipping details are accurate at checkout. Incomplete or incorrect information may delay processing or result in order cancellation. - If we detect address issues, we will email you within 3 business days of your order being placed. If we do not receive a response within this timeframe, we reserve the right to cancel the order.
- If you notice an error in your shipping details, please contact us at hello@hollibops.com within 24 hours of placing your order. While we’ll do our best to accommodate changes, we cannot guarantee adjustments after this time.
Delayed Delivery
At Hollibops, we work hard to ensure your order arrives on time. However, delays may occasionally occur due to factors beyond our control, such as:- Severe weather conditions or transportation disruptions.
- Unexpected delays from courier partners.
- Address verification or payment processing issues.
In the event of a delay, we will notify you promptly and work with the courier to resolve the issue. While we do our best to assist, Hollibops is not liable for delays caused by external factors, and delivery dates cannot be guaranteed.
Lost or Stolen Packages
We understand the frustration of a lost or stolen package. Once your order is handed to the courier, it is out of our control. If your package is lost or stolen: 1. Contact Us: Email hello@hollibops.com and we will assist you.
2. File a Claim: Contact the courier directly to report the issue and file a claim.
We will also follow up with the courier on your behalf. Please note that lost or stolen packages are not covered under our refund policy. Depending on the situation, we may offer a replacement.
Policy Updates
Hollibops reserves the right to modify or update this Shipping Policy at any time without prior notice. By purchasing and using Hollibops products, you agree to the terms outlined in this Shipping Policy, including any updates.If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact us at hello@hollibops.com. We’re here to help!